Build Your On Body was started by a group of professionals with 40 years of combined experience in sports nutrition, contest preperation, exercise science and health coaching. With degrees in exercise science, nutrition, and education, they came together to fill the need for quality health professionals and quality supplements. The company provides an absolute assurance of every ingredient in our supplements are pure, training and nutritional information that is on the cutting edge of the industry, and competitive wholesale pricing for other health professionals. Our goal is to help the US become a healthier nation!
Build Your Own Body's quality is 100% assured. Every product is taste tested and approved before being sold. Whether the product was designed specifically for a an athlete, a senior, women, or body builder, the same rigorous standard applies: only the highest quality ingredients are used; only the purist products are acceptable. We feel it's this matchless quality standard, that allows Build Your Own Body to shine, and we proudly offer our superior line of supplements to every customer looking to improve health or fitness.
Our contact information
By email:
admin@buildyourownbody.com
By standard mail:
Build Your Own Body
1609 S. Plaza Way
Flagstaff, AZ 86001
fun_fitness@yahoo.comShipping Information:
Depending on location within the US, the typical time for shipping is between 5-10 work days.
Refund, Returns and Cancellation Policies:
COACHING REFUNDS: We Have a no refunds policy. When training at Build Your Own Body it is concidered a contract between client and coach to complete said number of sessions. Any un used sessions can not be refunded. Sessions not used within a 9 month period expire.
CANCELLATIONS - If you wish to cancel an order, you will need to either email us, or call us. We will make every attempt to stop your order. However, if your order has already been shipped, you will have to return the package (see return policy listed below). Any order that is cancelled after it leaves our facility will be considered a return, and all policies listed apply.
RETURNS - For any item(s) you wish to return, please email us within 14 days of receipt of the product. The item(s) must be returned at the customers expense, and must be unopened and undamaged for a credit (less shipping & handling) to be issued. Please email us for an RMA number prior to returning any merchandise (please include your order number and the item description in your email). A valid RMA number must be included on the shipping label or we will refuse the package. RMA numbers are valid for 30 days from the date of issue. After 30 days past the date of issue of the RMA number, no returns are accepted. Full credit for the returned item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package. Credit will not be issued for any opened or damaged merchandise. Any and all shipping costs cannot be refunded. We recommend that you pack the item(s) carefully and insure the package, as any items lost or damaged in shipping cannot be refunded. If you elect to use USPS for your return, the package must have Delivery Confirmation, or we cannot guarantee that your item(s) will be credited. All returned items are subject to a 15% re-stocking fee. After 14 days past your receipt of shipment, no returns are accepted.
DAMAGED ITEMS - Merchandise damaged during shipment must be reported to Build You Own Body within 5 days of receipt. Please email us to notify us of any damaged items (please include your order number and the item description in your email). We will then contact the shipping company for the retrieval of the damaged item(s), and either send you a replacement order, or issue you a credit for the cost of any of the merchandise that is confirmed to be damaged. If your item(s) are being credited, a full credit for the damaged item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package.
ERRORS - We make every attempt to send you what you order. In the rare occasion that you receive an item(s) other than what you ordered, DO NOT open the item(s) or you will void your right to return it. Merchandise sent ot a customer in error must be reported within 5 days of receipt. We will then work with yoou to resolve the situation (refund, replacement, etc.) Please email us for an RMA number prior to returning any merchandise (please include your order number and the item description in your email). A valid RMA number must be included on the shipping label, or we will refuse the package. Full credit for the returned item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt or the returned package.
NOTE: For any returns, make sure to pack your items carefully and insure the package when sending in.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.